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Warranty, Return and Exchange
  • We strive to provide only the best products on the market.
  • Our policy is and has always been to satisfy every customer.
  • Returns must be in new, unused condition in which exceptions include received-damaged or defective items.
Shipping Information
  • Orders are usually shipped the same day if received prior to UPS pickup.
  • Notify us within 48 hours or receipt of shipment of any damaged or defective merchandise.
  • UPS and Fedex reserves the right to either leave a package or request a signature at the delivery driver's discretion.
  • If you require a Signature Only delivery, please contact us prior to placing your order.
  • If Signature Only is not requested and a proof of delivery is obtained, we are not responsible for missing packages.
Payment Policy
  • We accept Visa, MasterCard and PayPal after June 1, 2015
  • Phone lines are open from 8:00 AM to 4PM PST Monday through Friday
Security and Privacy
  • Your personal information including your email address, phone number, and address will never be sold to a third party.
  • Your privacy is very important to us and TroxellUSA.com implements several security measures to protect your information.
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We have currently updated the TroxellUSA Website with an all new look and feel, for better usability and function. We will be upgrading the site with more new content shortly, so stay tuned.

We are currently introducing a new product called hollow spacers. Hollow spacers are a clear transparent spacer, that you can grout directly over and leave in place. This will save you time for small jobs that require quick installation.

TroxellUSA is committed to providing the industry, advanced long lasting innovative tile and stone setting tools.

Now you can purchase these tools direct from our website, and have them shipped straight to your home.

Feel free to browse our next generation online store, and make a purchase today.

If you have any questions about the details of a tool or product, feel free to call us at 714-847-0880.

Coming Soon by 2017: Project Indigo